Apograph Ltd (“Apograph”, “us”, “we”, “our”) is committed to protecting your privacy and to complying with applicable data protection and privacy laws. We will only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act 1998).
We only collect information about you to enable us to quote for/complete projects and to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We do not send unsolicited marketing emails (known as SPAM) to personal email addresses.
We will give you the chance to refuse any marketing email from us.
The type of information we will collect about you includes your name, address, phone number, email address and any project detail you wish to pass to us to enable us to respond to your request.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us directly and if you find any inaccuracies we can make corrections for you.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area), we will always obtain your consent first.
Social media, blogs, reviews
Any social media posts or comments you send to us (on the Apograph Facebook page, for example) will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public.
Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
Any blog, review or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media, in general, must not be offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
How long do we keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that, we will delete it other than where we lawfully can keep any data for audit or legal reasons.
We shall keep data on our prospect database for not longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.
Access to your information
You can write to us any time to obtain details of any personal information we may hold about you. Please either send an email to email@example.com or in writing to Data Protection Officer, Apograph Ltd, 41 Main Street, Lubenham, Market Harborough, Leicestershire, England, LE16 9TF.
If you have any questions or comments about privacy, please send an email to firstname.lastname@example.org.