I.T Specialist (Managed Services)

Market Harborough, LE16 9TF
Salary £DOE

About Apograph:
Founded in 1993, we are a small company who specialise in providing IT solutions and support to small and medium sized businesses across the East Midlands.

The role:
As an I.T Specialist, you will be the final point of escalation for all I.T issues raised by our customers or our IT Service Management system. It is important in this role that you are able to resolve issues showing professionalism, knowledge and confidence to meet customer expectations. You should already have the skills and experience to be comfortable with solving the most complex I.T problems and have a sound commercial understanding.

Reporting to the Head of I.T Services, you will sometimes be required to undertake infrastructure project work, either alone or as part of a project delivery team, for which some out of hours working may be required.

This will be a mix of remote working from our offices near Market Harborough, and site visits.

The person:
You must be able to commute to our office just outside Market Harborough, and hold a full valid manual U.K driving licence.

Ideally, you will come from, or have a good understanding of the concept of a Managed Services business. You must possess the ability to work under pressure as part of a team or alone.

Candidates will be required to demonstrate exposure to most of the following:

-Microsoft Windows server and desktop ecosystems
– Cloud computing
– Security & compliance principals
– Voice & unified services
– WAN & LAN IP networking

No recruitment agencies or consultants.